Homeserve

HomeServe’s apprenticeship and training provision is delivered through the HomeServe Training Academy, a purpose-built centre in Nottingham designed to reflect real working environments for gas, plumbing, low‑carbon heating and electrical isolation work. The Academy was established initially to develop HomeServe’s own engineering workforce, focusing on raising apprentices, reskilling teams and setting standards for practical, work‑ready trade training; it is now open to external employers and individual learners. Apprenticeships are delivered on a block‑release model, typically with one week in four spent at the Academy on live systems and the remaining time on site with the employer, forming a three‑way partnership between employer, apprentice and Academy. Current and planned programmes include Gas Engineering Operative, Low Carbon Heating Technician and Plumbing, with small cohorts and dedicated ex‑engineer tutors. For employers, the Academy manages enrolment, funding compliance, progress reviews and safeguarding, while employers provide paid roles, supervision and real‑world tasks. In addition to apprenticeships, HomeServe Training Academy offers a range of short courses and qualifications such as ACS initial and renewal, Water Regulations, Unvented Hot Water (G3), Low Temperature Heating Systems and Level 3 Air Source Heat Pump training, including a targeted heat pump training grant for eligible engineers. All training is delivered at Aspect House, Bennerley Road, Nottingham.