Capita

Capita is a consulting, transformation and digital services business that also delivers extensive workforce learning and development, including apprenticeships. Through its learning division and Capita Academy, employees can access mandatory, additional and external training, online resources, development programmes, mentoring and management development such as the Manager Passport. Capita offers a range of professional development programmes through apprenticeships, enabling people to gain technical and specialist skills in areas including digital technology, sales, analytics and customer experience, with learning applied directly to their job. The company supports over 8,000 apprentices each year across programmes such as Professional Services, Business Administration, Customer Service, Financial Services, Retail Banking, Accountancy and Leadership & Management, and has particular strength in public service operational delivery. Apprenticeship delivery has been adapted for digital and blended learning, with online platforms, learning content and talent coaches providing structured support, including for learners with additional needs. Capita also embeds environmental and social responsibility into its apprenticeship programmes and works with clients to tailor programmes, including around sustainability and workforce development, helping organisations build future-ready skills and improve performance through applied, work-based learning.